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Author: solid2018

With Ecommerce maintaining a steady foothold in the retail sales market as indicated by its sizable share of total sales for 2015 at more than a third, as well as 14.6% growth over 2014, online merchants increasingly identify order fulfillment and warehouse management process optimizations as an essential undertaking for the long-term success of their […]

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Ever had a bad customer service experience? You wait all too long to speak with someone you can hardly understand only to be disconnected or disappointed. It’s no surprise that excellent customer service is one the top selling points for consumers and one of the easiest ways to differentiate yourself form competitors. If you can […]

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