OmniChannel – AutoReply – Sell More and Answer Less – AI Agent for your Customer Service

Not a Chat Bot - a complete customer service solution designed for your support team

Selling on Amazon, Walmart, eBay, Shopify, WooCommerce and 30+ other channels?

  • Meet OmniChannel – AutoReply, your AI-powered customer support agent that handles buyer questions instantly, across every channel. Whether customers are asking about product availability (“Do you have this in blue?”) or checking order statuses (“What’s my tracking number?”), OmniChannel – AutoReply responds automatically, 24/7. Spend less time managing messages and more time growing your business. At Solid Commerce, we’re committed to reducing your operating overhead by streamlining customer interactions and eliminating manual effort. Boost sales, improve customer satisfaction, and transform your customer service – effortlessly
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Features

  • Our AI agent will automatically check check your product catalog product attributes, understand its taxonomy and automatically synced into product availability and pricing as well as live tracking numbers with shipping carriers. – No more checking multiple systems for this information.

  • Unified Messaging & Customer Interaction Tracking

    Bring together customer messages from all your sales channels into one centralized platform for seamless, efficient support operations. Quickly see which customers have been responded to, track user activities, and gain full visibility into your team’s interactions. Easily create custom tags and apply them to messages, filter and categorize conversations effortlessly, and set up multiple folders with automatic category assignments. Streamline your workflow, boost response times, and enhance your overall customer experience

  • Order & Customer Data, Right Where You Need It

    Instantly access critical order details—like customer names, addresses, order IDs, tracking numbers, billing information, product specifics, delivery statuses, internal notes, customer comments, and more—directly alongside buyer messages. OmniChannel – AutoReply seamlessly integrates all your essential customer and order information, empowering your team to deliver faster, smarter support

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Pricing

  • Plan
  • Price
  • Features
  • Single User
  • Free
  • Unlimited Conversations
  • Multiple Users (Up-to 25)
  • $24.99/month
  • Unlimited Conversations
  • Private Model (Custom Training)
  • $500/month
  • Unlimited Conversations, Custom AI Training
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Mode Details

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  • Boost Your Sales
  • Streamline Your Operations
  • Increase Profitability